“Travel is inherently personal, yet planning often involves overwhelming choices across flights, hotels, tickets, ground transportation, and activities, leading to decision fatigue. While bespoke travel services remain costly, Fliggy has amassed a vast amount of data on products, destinations, experiences and user reviews. This data, coupled with our proprietary expertise in supply chains and services, is essential for training AI. By applying the strengths of AI, we’re turning what was previously perceived as a luxury service into something every traveler can experience.”
Miranda Liu, Head of AI Product at Fliggy, emphasizes the need for personalized travel planning, underscoring the role of artificial intelligence in streamlining the complex travel process.
Key Features of AskMe
Multi-agent system for precise, real-time trip planning
Integration with Alibaba’s Qwen AI models
24/7 AI-powered travel consultant
Autonomous task-breaking, workflow planning, and deployment of specialized sub-agents
AskMe, a cutting-edge AI travel assistant developed by Fliggy, leverages the power of multiple intelligent agents to provide users with precise, real-time trip planning. By combining Fliggy’s proprietary data, including flights, hotels, attractions, and curated experiences, with Alibaba’s Qwen AI models, AskMe offers a unique blend of human-like problem-solving and task-execution capabilities.
Text input for users to input their requests
Voice commands supported, including different dialects
Visually rich itineraries with images, product information, and interactive maps
Hand-drawn travel guides for social media sharing
Multimodal interaction is a hallmark of AskMe, allowing users to engage with the AI assistant in various ways, from text to voice commands and visual inputs.
A Key Differentiator
Data Quality
High-quality travel data as a key differentiator
Features
Proprietary data, integrated with real-time pricing engine, including live flight and hotel prices, inventory status, travel routes, attractions, and a full range of other travel services
The data quality of AskMe is a significant differentiator, thanks to Fliggy’s proprietary datasets and real-time pricing engine. This ensures users receive accurate and up-to-date travel information alongside fully bookable options.
Expertise in Travel Planning
Human-like problem-solving and task-execution capabilities
Autonomous task-breaking, workflow planning, and deployment of specialized sub-agents
Real-time edits and budget-adjustment feature
AskMe’s AI-powered travel planning capabilities are rooted in its expertise in human-like problem-solving and task-execution. The assistant can autonomously break down tasks, plan workflows, and deploy specialized sub-agents to deliver real-time, bookable itineraries. Human Touch
Miranda Liu highlights the importance of the human touch in travel planning, stating that Fliggy is “meticulously studying human travel consultants’ workflows, embedding their expertise into AskMe’s analysis, execution, and decision-making nodes. We’ll continue to refine its industry knowledge for deeper, more empathetic customization while making interactions even smarter.”
Personalized Experience
AskMe is designed to offer a personalized experience, using user input and preferences to generate tailored itineraries. The AI assistant can also adapt to changing circumstances, such as budget adjustments, to ensure the user receives a refined travel plan.
Availability
Currently available to Fliggy F5 members and above, with access granted via invite codes from existing users
AskMe is currently available to Fliggy F5 members and above, with access granted via invite codes from existing users. About Fliggy
Fliggy is a wholly-owned subsidiary of Alibaba Group, one of the leading online travel platforms in China. Fliggy places a strong emphasis on innovation in its products and services, catering to the increasingly personalized and diversified needs of consumers in both China and overseas markets.
Long-term Strategy
Fliggy’s long-term strategy is to promote the digital transformation of the tourism industry, using an open platform and mechanisms to help the industry make better use of digital business infrastructure for their operations.
Conclusion
The introduction of AskMe marks a significant milestone in the evolution of travel planning, showcasing the potential of AI to revolutionize the industry. By combining human-like problem-solving and task-execution capabilities with a robust data ecosystem, AskMe offers a unique and personalized travel experience that can be accessed by anyone with an internet connection. As Fliggy continues to refine its AI-powered travel assistant, users can look forward to an increasingly sophisticated and empathetic travel planning experience.
